Frequently Asked Questions
Q: Where is the login to the registered CAC access resources?
A: The login box is located at the top right corner of the CALiO homepage.
Q: How does my agency register for access to the full collections?
A: Agency directors submit this Registration Form and submit it to the National Children's Advocacy Center at calio@nationalcac.org
Q: I forgot/lost my login information. How can I get this?
A: Contact Muriel Wells at mwells@nationalcac.org.
Q: Is my CAliO log in also used for the Virtual Training Center (VTC)?
A: No. CALiO logins are assigned to each CAC. You may create a personal login to the VTC.
Q: What does it mean when I see the word “Embargo” following a journal title?
A: “Embargo” is imposed by some journal publishers. This indicates that articles are not available electronically through this institution’s subscription for a period of time after publication. The embargo period varies among journal publishers and journals. Embargo periods are usually 6 months, 12 months, or 18 months after print publication. Contact your librarian for newer articles.
Q: How can I access the Foundation Directory Online (FDO) in CALiO?
A: Log in to CALiO. Click on the Registered CAC and Chapter Access section. Click on the CANDID section. Contact a librarian to obtain the login to the FDO. Use the FDO link provided on the CANDID page. Note: the password to this resource is changed annually in January.
Contact Us
Digital Information Librarians, Muriel K. Wells, M.Ed., MLIS, and Laura Spurigo, MSLS, are available to assist you with your library and information needs.


Contact them via telephone, email, or online request form.
The Librarians are available to speak with you by appointment to discuss your research needs. Please fill out this brief request form and a librarian will contact you.
Call for Inquiry ✆
Muriel: (256) 327-3854
Laura: (256) 327-3830